CBS Customer Service Excellence Testimonials For almost 30 years, the CBS team has strived to offer superior customer service. Here are a few unsolicited testimonials from actual customers: "Yippee. Thanks so much. I would give you a gold star, if I was ordering this in person with you." E.B. (ordered via email) "Thank you so much. Your company provides excellent customer service!" C.B. "Thank you so much for understanding my situation. I will definitely be coming back to order thru you in the future." J.T.  "Thank you for your prompt response Mike. I will hang on to the cart and I wanted to let you also know that my one boss absolutely loves the cart. Our office is in a building far from the main part of campus and we are always having to lug computers, projectors, & folders for meetings and presentations across campus. CBS's carts are wonderful! She has used it these past two days and keeps telling me how wonderful I am for thinking of it. So I, in turn, thank you & your company for making such a wonderful product." D.D. "Received items in excellent condition and much faster than I had expected. Thanks again." S.H. "Thank you for promptly replacing the damaged order. Your courtesy and trustworthiness are appreciated." M.J. "Tessa, Just wanted to update you on this order. I had been working with you to get a replacement for the damaged roll of adhesive I received...I know you are busy with many orders, and they must all be a blur to you, but I wanted to follow up by letting you know that I have received the replacement and, hopefully, this one will be fine. I also wanted to thank you for such great customer service. You have been very helpful in seeing that the damaged product would be sent out, and have answered any inquiries I may have had. I would also like to thank Mike, who was also helpful when you were out. (I don't have anymore info on who he is, but thought you might. Please thank him for his assistance, also.) Thanks again. Your great service ensures that (withheld) will continue to do business with Complete Business Systems." B.T. "Wow! That was fast! Received the cart on Saturday afternoon. (withheld) loved it. Ya know, I've given her jewelry, clothes, etc....but, she loved this gift the best! She's a practical gal...and thought the design and colors, and size were perfect! We even carried it out to the trunk of her little Honda Civic as she wanted to see if she could slip the basket in without folding it up....sure enough....slipped right into her trunk...a perfect fit. Such a pleasure doing business with you! And the packing was superb! (withheld) thinks everyone in the class at college will be jealous of her when they see her cart. She said, 'I'm going to put my name with big letters on it...to make sure no one takes it.' (withheld) thinks that people will start calling the phone number that is on her cart to order them once all the students in the art class see it! Mahalo!" T.A. "Thank you for your prompt reply-I received my order tonight and am very happy with it." E.P. "Thank you so much for the information. You are great to do business with!" B.S. "Hi MIKE, Thanks so much for the quick response !! Your customer service is second to none! Yes that would be great if you find that there is more. If not I will wait for the next sale. Please keep me in the mailing list." S.N. "Your work and your way of doing business are commendable. I knew from the moment were communicated that you were the person to work with. I can't say enough..." E.W. "Thank you for the good customer service. Our package was received this morning. I look forward to doing business with you in the future." M.D. "I appreciate the quickness in which you made up my order and sent it to me. You have helped me a great deal with your helpfulness and the great deals you have given me. It is a pleasure to do business with your company." B.P. "Thank you for your attention. You made your customers feel important. I surely will do business with your company again." M.A.